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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cinthia Najera

July 3, 2025

5  out of  5
rating by Cinthia Najera
"Everyone at the office has been great. Ernesto was the first to give us a call to requote the auto policy, he was very attentive. Then I had the pleasure of working with Monica who helped send over emailed quotes. And finally I spoke to Stephanie L this morning to finalize the transaction. She was very knowledgeable and tried her best to speak to my mother in Spanish. Very impressed with everyone. I love that I did not have to wait for 1 person to get this taken care of. Everyone was on the same page. Thank You All."
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Damian Borquez

June 26, 2025

5  out of  5
rating by Damian Borquez
"Was helpful and quick, the best"
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Orlando Hatfield

June 25, 2025

5  out of  5
rating by Orlando Hatfield
"Stephanie and her team were always available and super helpful! Answered every question and went above and beyond in customer service!"
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Luz Marin

June 19, 2025

5  out of  5
rating by Luz Marin
"Very pleased with my experience today with Monica. She was very helpful and informative with any question that I had. She made the process of re-instating my insurance as easy as possible. 10/10 recommend"
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Karen Baker

June 17, 2025

5  out of  5
rating by Karen Baker
"I've had State Farm for a very long time, since I moved to AZ in the late 90s. After my original rep retired, my file was moved to another office, which I wasn't satisfied with. Then my file was moved to Stephanie Chavez's office, & I've been very happy with all the interactions I've had with all of the staff there. Stephanie is so nice! My calls are always either answered or returned promptly, & my questions are always answered, & my needs are met. Highly recommend this office!"
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Frank Ranilla

June 13, 2025

5  out of  5
rating by Frank Ranilla
"Always a great partner to work with."
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Billy Nicholls

June 10, 2025

5  out of  5
rating by Billy Nicholls
"This agency is very helpful and responsive. They give clear directions and are transparent with prices!"
We responded:
"Billy, this is wonderful! Thank you for your review and for being a customer! "
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mario jensen

June 10, 2025

5  out of  5
rating by mario jensen
"Stephanie is a great agent. Super helpful with everything. I would highly recommend her"
We responded:
"This vote of confidence means a lot, Mario! Thank you for the kind words! "
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Desirae Archie

June 9, 2025

1  out of  5
rating by Desirae Archie
"I had State Farm for a few years and my experience with them has been subpar. I'd stay away from State Farm as a whole because they'd rather pay celebrities and athletes more money using our premiums than to pay our claims as they should. As an agent you'd think you'd try and vouch for your constituents...but no. I get a call telling me State Farm will not be renewing because of my claim history. I've gotten windshield replacements because I have $0 deductible glass coverage? I've used my roadside assistance because I pay extra for that in my policy? She told me yes I dont agree with it but I can't do anything about it. Well, this should be mentioned before selling us on a policy that you couldn't maintain in the first place. You happily take my money each month from my bank account but the moment I want to use the coverage I PAY FOR its an issue? Stop paying athletes and celebrities to market your insurance, and downsize by firing the thousands of insurance agents making BS promises so they can get a check! I'm disgusted by this company. As an agent all I've ever heard was "I'm sorry there's nothing I can do..." then why are you even in that profession because the moment I called you for a policy you mention we can do this, this and that...but once it came around for you to do something...you did nothing."
We responded:
"Hi Desirae, your frustrations are completely understandable. Nonrenewals due to claims persistency is always a tough subject and I wish there was more to do but the corporations legal department and underwriters make final decisions based on their risk analysis of each insureds profile. We appreciate your feedback. "
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Gloria Stingley

June 7, 2025

5  out of  5
rating by Gloria Stingley
"Stephanie helped me find a cheaper Renters Insurance quote that I'm 100% satisfied with. She called and text numerous times to make sure I understood everything and really solidified my confidence in State Farms Renters Insurance. I'm paying half the price of lemonade Renters Insurance and I couldn't be more happy! Thank you so much Stephanie!!!"
We responded:
"Hooray for saving money! 😁 So glad the process went well and that you’re happy with your new policy! We’re here for you, Gloria! Thank you for this wonderful review! "
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K Fabre

June 5, 2025

5  out of  5
rating by K Fabre
"Staff is extremely welcoming and excessively helpful. Communication has never been an issue, staff always respond within 24 hours. Even when buying my own personal insurance for the first time, staff took their time to go over all details and questions I had."
We responded:
"Excessively helpful! We’ll own that! 😁😁😁 This is wonderful to hear, K. Thank you for the awesome review and for being awesome! 😎 "
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Luis Viera

June 4, 2025

5  out of  5
rating by Luis Viera
"Is always a pleasure talking to state farm staff from Stephanie Chavez team, always finding a quick solution to my needs."
We responded:
"Thank you for this rating, Luis! We appreciate it! "
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Shawn Marie

May 31, 2025

5  out of  5
rating by Shawn Marie
"Stephanie is amazing!! I’ve been with her agency for three years now and whenever I need anything, she responds immediately and if there is any documentation I ever need she gets that provided to me immediately. Very affordable insurance and it is so nice to work with someone local where you’re not just a number."
We responded:
"Amazing review, Shawn! This made our day! 😄 So happy to have you in our community. We’re here for you, always! "
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Cheryl Noe

May 30, 2025

5  out of  5
rating by Cheryl Noe
"They are always very pleasant and professional. If you have a problem, like the song says… State Farm is there. Thanks to Stephanie and her crew!"
We responded:
"High five for the five stars, Cheryl! 🙌 We’re so glad you’re happy—thanks for the love! "
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Dr. Gregory Smith,D.C.

May 29, 2025

5  out of  5
rating by Dr. Gregory Smith,D.C.
"Great agents to work with and Stephanie’s help was very thoroughly explained and appreciated. I stand behind this branch of State Farm and highly recommend them! Dr. Gregory Smith"
We responded:
"You’re the best, Dr. Greg! Always a pleasure to assist you. Thank you for making our day with this review! 😁"
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Henry n Hansen jr

May 27, 2025

5  out of  5
rating by Henry n Hansen jr
"Spoke with Monica today on some quotes I received a few days ago for auto/ home/trailer and an umbrella policy. Monica is very professional and thorough in explaining questions that I had and the types of coverages. Moved my Autos /home and trailer with State Farm. Not only did Monica save me some money in premiums, she also got me higher dollar coverages on all policies. Definitely Recommend giving Stephanie Chavez’s office a call."
We responded:
"Woohoo! Cheers for Monica! 🥳 So happy to hear that you’re happy, Henry! Thank you for this wonderful review. "
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Marcus Smith

May 21, 2025

5  out of  5
rating by Marcus Smith
"Fantastic experience. Stephanie was amazing and very thorough. I ask a lot of questions and she was great!!!"
We responded:
"This review = instant mood boost! Thank you, Marcus! We’re thrilled to have you as a customer ☺️"
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Brenda Martinez

May 20, 2025

5  out of  5
rating by Brenda Martinez
"I've been with State Farm for about 2 years now & it's honestly because of how attentive, responsive & honest the staff is. I've personally been helped by Monica & Stephanie & they're great, I have no complaints whatsoever & recommend them to anyone :)"
We responded:
"Brenda! 🥹 This warms our hearts! You’re the best, thank you so much for the kind words!"
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Makaiah Gorham

May 19, 2025

5  out of  5
rating by Makaiah Gorham
"I am planning on renting my car out for the summer to a trusted friend and I didn't know how to deal with the insurance aspect of it. I felt like it was going to be this huge annoyance, I was going to need more paperwork, and I did not want to have to call an agent to discuss the nuances of it for an hour. I put it off to the last minute and finally I called Stephanie Larsen. WOW WOW WOW! Talking to Stephanie Larsen was like talking to a best friend. Energetic but not over the top. Knowledgeable but not demeaning or obtuse, and so kind and capable. We had a 7 minute phone call as she explained complex insurance details in a way that even a 5 year old could understand. Which is my level of understanding most days. She was so easy to talk to and gave me an honest and an easy solution. I love State Farm and I think Stephanie Larsen should definitely get a raise for how talented and gifted she is at her job. Again, if you need help with anything, I will recommend talking to State Farm and more specifically talking to Stephanie Larsen. She will make it the best phone call you'll ever have."
We responded:
"WOW Makaiah!! 🤩 We are glowing from this glowing review! So happy to hear you had a good experience talking to Steph L. This is why we do what we do! Thanks for being awesome! "
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King 23

May 16, 2025

5  out of  5
rating by King 23
"Stephanie L was very patient and also explained the whole process about insurance and got me the best rate. I was able to save almost 50% off my insurance policy after binding with STATE FARM."
We responded:
"Cue the happy dance! 💃🕺 Thanks for the kind words and awesome support! "
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Tom Lacher

May 16, 2025

5  out of  5
rating by Tom Lacher
"Stephanie is always attentive to the customers needs. I call and within minutes get a return call and a solution. I have had State Farm Farm for years I wouldn’t change for anything.I have my boat/home/rental property/and all of our vehicles easy 5 star"
We responded:
"Tom, this is awesome! Thank you so much for the 5 stars 😁 We promise to keep bringing our A-game!"
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Brette Lemieux

May 14, 2025

5  out of  5
rating by Brette Lemieux
"The team at Stephanie Chavez are reliable and definitely a go-to. I feel like I’m always in good hands when I need assistance. They seem to motivate each other in the office and understanding that things outside your control just happen. They answer the phone with great attitudes to help. I can count on being guided into the right direction when I need to call in."
We responded:
"We’re not crying, you’re crying! 🥲Thanks for the sweet review, Brette! It made our day!🩷 We’re here for you! "
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Name Here

May 12, 2025

5  out of  5
rating by Name Here
"I'm happy I could work with Stephanie.State farm is the best."
We responded:
"We’re so happy to have been able to assist you! Thank you for your kind words! "
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Mike Murphy

May 12, 2025

5  out of  5
rating by Mike Murphy
"Stephanie is a real pro. She helped me with a billing issue and made it easy for me. I highly recommend her to anyone looking for a new agent."
We responded:
"Mike, this is lovely! It was a pleasure to assist you. Thank you for taking the time to leave these kind words! We are happy to have you as a customer! "
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Tasherrie Gadsen

May 7, 2025

5  out of  5
rating by Tasherrie Gadsen
"Stephanie was very helpful with all questions and concerns that I had . I appreciate her expertise. Thank you ."
We responded:
"This is wonderful, Tasherrie! So glad that you’ve had a good experience. We appreciate you! Thank you for being a customer! ☺️"