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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eddie Martinez

October 15, 2024

5  out of  5
rating by Eddie Martinez
"I've been the owner of Phoenix Auto Glass for 24 years and my experience with Stephanie Chavez crew at her office is unpeacable they are very professional I trust them with my business personal ins. They go out of their way for you. 5 stars for sure"
We responded:
"Eddie, we're so grateful for you business and look forward to working with you years to come! Thank you for the great review!"
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andrew heitz

October 11, 2024

5  out of  5
rating by andrew heitz
"I recently switched agencies. Stephanie’s team has been great to work with! Excellent communication and always friendly!"
We responded:
"Thank you for the kind words, Andrew! We are happy to hear that your switch has been a positive experience! We appreciate you trusting us with your insurance needs!"
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Gilbert Sanchez

October 10, 2024

5  out of  5
rating by Gilbert Sanchez
"Very fast and take care of us"
We responded:
"Thank you for the great feedback, Gilbert! We are happy to take care of your insurance needs and we appreciate your business! "
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DeSheay Jenkins

October 10, 2024

5  out of  5
rating by DeSheay Jenkins
"Stephanie has a great team. Monica has been such a pleasure to work with. She's answered all of my questions and is very friendly. Most of all, they cut my policy down from USAA by $80/month! Would highly recommend!"
We responded:
"Thank you for the great feedback, Desheay! We are grateful to be able to help you with your insurance needs and so happy that we could save you spme money! "
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Amey Smith

October 10, 2024

5  out of  5
rating by Amey Smith
"Excellent customer service!!! We had a lot to change and Jennifer did great!!!!"
We responded:
"Thank you gor taking the time to provide us with this feedback! We love to hear this as we always try to provide the best customer service experience possible. We appreciate you trusting us with your insurance needs! "
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Holly Korstad

October 10, 2024

5  out of  5
rating by Holly Korstad
"Jennifer is quick to respond and does so with competency and friendliness."
We responded:
"Thank you gor the kind feedback, Holly! We appreciate your business! "
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Irene Alvarez

October 8, 2024

5  out of  5
rating by Irene Alvarez
"Great service!"
We responded:
"Thank you for the wonderful review!"
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Lebecca

October 7, 2024

5  out of  5
rating by Lebecca
"I've been with State farms for years. They have always helped me with roadside insurance and car insurance for a low rate. Terrific company employees."
We responded:
"I'm so glad to hear! Thank you for the great review!"
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Andrea Gast

October 7, 2024

1  out of  5
rating by Andrea Gast
"I didn’t pay my bill because my insurance was regularly $170 but it went up to $300. They said since my daughter was on another car not my car the system automatically added her to my car. I said you guys should have told me Stephanie said we don’t do that lol well I’m not paying."
We responded:
"Thank you for the feedback, Andrea. I will call you shortly to review and see what we can workout with the billing department. "
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Thomas Braber

September 30, 2024

5  out of  5
rating by Thomas Braber
"It's been a pleasure dealing with Stephanie and State Farm."
We responded:
"We're happy to hear that. Thank you for being a customer!"
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Born Supreme

September 25, 2024

5  out of  5
rating by Born Supreme
"Stephanie and her team have taken care of me and my family for over 5 years. Always provided great service and feedback when questions came up"
We responded:
"This is wonderful feedback. Thank you comfortable the great review!"
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Jessica Nava

September 23, 2024

5  out of  5
rating by Jessica Nava
"Stephanie has been my agent for a few years now and all I can say is wonderful things. She has been prompt with any questions I have."
We responded:
"Thank you, Jessica! We appreciate you trusting us and your wonderful review!"
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Josh Marsh

September 17, 2024

5  out of  5
rating by Josh Marsh
"Great agency! Very knowledgeable and great customer service! It's so nice to finally find an insurance agency that you can get a hold of & trust. Thank you!"
We responded:
"Thank you, Josh! We cherish our customers and appreciate the great review!"
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Anita Hernandez

September 11, 2024

5  out of  5
rating by Anita Hernandez
"Stephanie always makes transactions so easy. She responds right away when I have a question regarding my policy. I can email, call or text depending on my situation which is super helpful."
We responded:
"Thank you, Anita! Your feedback is so important to us and we appreciate you for trusting us with your insurance!"
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Christine Trinh

September 10, 2024

5  out of  5
rating by Christine Trinh
"Jennifer did a great job of helping me out with getting renters insurance and updating my car insurance quickly!"
We responded:
"Jennifer is wonderful with customers. 5-stars definitely. I'm so glad she could assist you with your insurance!"
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sergio aguilar

September 9, 2024

5  out of  5
rating by sergio aguilar
"Stephanie has been taking care of me since day one, she’s honest, polite, and professional in what she does her customer service skills are impressive . I’m glad she’s on my side."
We responded:
"It's been such a pleasure assisting with your Auto and homeowners insurance. We appreciate you for trusting us with your accounts and thank you for your loyalty!"
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Antonio Delgado

September 6, 2024

5  out of  5
rating by Antonio Delgado
"The best experience I ever had in an insurance agency, nice employees, Stephanie is the most professional agent I know, she genuinely cares about you and helps you find the best plans for you and your family. She does not see you as just a customer."
We responded:
"Thank you, Antonio! We appreciate the feedback and wonderful review. "
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Michael Johnson

August 28, 2024

5  out of  5
rating by Michael Johnson
"Stephanie was extremely helpful in getting my son added to my auto policies, and with the discounts she provided, we ended up saving money! I’m very happy with her agency’s service today."
We responded:
"This is wonderful news! So glad we could help you and your family with your Auto insurance!"
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Raul Tapia

August 26, 2024

5  out of  5
rating by Raul Tapia
"Muy buen servicio, y siempre esta para aclarar alguna duda"
We responded:
"Thanks for the wonderful review! We appreciate you!"
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GAR CIA

August 21, 2024

1  out of  5
rating by GAR CIA
"I switched to this insurance because they said it was one of the best out there. But I had a very frustrating experience with them when they offered me to get my home insurance and cars with them, I had another company for my home and my cars were with this insurance.. they had me cancel my home insurance because supposedly everything was good to go they even gave the quote.. they had me do the pictures instead of sending someone to do their job so I did and after couple days they told me I wasn't approved for the home insurance thay it was underwriting or whatever. So after that I was trying to get another company's to cover me and no one wanted to get my home it took a while and finally my previous insurance took me back after they said i went crawlingback to them very humiliated thanks to state farm. I trusted them i don't understand why they had me cancel. Very upsetting situation but at the end they always win. Just wanted to let them know to inform us better before anything else."
We responded:
"Thank you so much for the feedback. We understand the frustration with the underwriting process and appreciate the opportunity to have given it a shot to insure. "
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Susie Hernandez

August 21, 2024

5  out of  5
rating by Susie Hernandez
"Navile is the best. Always calls me back and answers my questions. Even when I texts she responds right away to help me in anything I need."
We responded:
"She's so great with customers. I'm happy to hear that she's so responsive and helps with your insurance needs. "
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Rosa Marshall

August 19, 2024

5  out of  5
rating by Rosa Marshall
"I am very happy with the service l received with state farm insurance. I recommend them, they are very professional and helpful. Thank you so much."
We responded:
"This is great, Rosa! We're so happy to help you with your Renters insurance!"
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Michelle Killpack

August 16, 2024

5  out of  5
rating by Michelle Killpack
"Stephanie Larsen saved me over $1,500 a year on our home and auto insurance! Amazing! She was very helpful and answered all our questions. Can’t recommend Stephanie and her team enough!"
We responded:
"That's an amazing savings! We're so happy Stephanie Larsen could help with your auto and home insurance. She's doing an amazing job!"
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Sam Lowy

August 13, 2024

5  out of  5
rating by Sam Lowy
"Navil was a HUGE help for us. When our former insurance dropped us without warning, she swooped in and got our home insured—and even helped us save $100+ a month on auto insurance. She has been super responsive, followed up with us to keep us on track, and has just been incredible to work with overall. Highly recommend!"
We responded:
"This is so great to hear, Sam! Navil rocks, so glad that she could turn your difficult situation around. We're here for you! :) "
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AJ Ortiz

August 8, 2024

5  out of  5
rating by AJ Ortiz
"We came to the office with my mom who had another carrier for life insurance. Navil explained everything thoroughly. My mom understood and she spoke Spanish. Left the office understanding all her options. Recommend to anyone."
We responded:
"Thank you for your kind review! Navil really is great. We're so glad that she made you and your mom feel taken care of. We're here to help you with whatever you need!"