
State Farm® Insurance Agent Stephanie Chavez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rinka Sama
August 28, 2025
"Our first car insurance purchase was an amazing experience! Huge thanks to Stephanie and her outstanding team for delivering truly exceptional service. Shout out to Ernesto—he patiently walked us through every question we had and helped us finalize the policy with care and clarity. Such a great experience overall. If you're looking for auto or personal insurance, we highly recommend this place!"
"It was such a pleasure having you and Shuai in the office, Lin! We couldn't be happier to have you as customers 😊 Thank you for this kind review, it means a lot to us! We are here for you! "
dale paulson
August 25, 2025
"Stephanie's persistence to find a lower rate saved me the trouble of me having to shop ground. She is diligent, thorough a pleasant ."
"It's a privilege to have you as a customer, Dale -- we don't take it lightly! Glad we could find you an option that worked for you. Thank you for putting your trust in us! "
Clarissa S
August 22, 2025
"Stephanie L. Was beyond helpful. I had fudged up on my coverage and she came to the rescue. She spent over 2 hours going over my coverage and trying to find me the best bang for my buck. I cannot recommend more!"
"Amazing, Clarissa! That's exactly what we're here for! 😊 It's truly our pleasure. Thank you for this lovely review!"
Jose Pombo
August 20, 2025
"I have been working with Monica at this agency for just under a year. We have been very happy with the rates and attentiveness, so much so that 3 family members have all switched to working with this agency."
"Jose, we are beyond honored that you would recommend us to your family 😭 We do not take that lightly! Thank you for being a customer and thank you for this wonderful review!"
Christopher Lopez
August 20, 2025
"Stephanie is always checking to see how she can help, and always understanding"
"Always, Christopher 😊Happy to assist you in any way we can! Thank you for your review!"
Joe Ward
August 19, 2025
"Monica was absolutely amazing! She handled all of my wife and I’s questions and concerns with the utmost clarity. Highly recommend this entire team! They’ve been so good to us and easy to communicate with. 12/1”"
"Thank you for being good to us in return, Joe! This review made our day ☺️"
Francisco Snachez
August 15, 2025
"Best place ever I recommend this place."
"😎🤘 "
Jaime Meza
August 15, 2025
"Awesome Agent, Stephanie and her team have always taken good care of me and family. They will take there time to review and explain policy or answer any questions. Great staff and awesome personality. Keep up the great work."
"Thank you so much, Jaime! These are such encouraging words 🥹 we appreciate you!"
A Lion
August 15, 2025
"Things have changed and now I have found new friends with finish contracts. Thank you for all you do I give the enrollment process 95/100 i considerate it an honor being protected and living as nothing is more important then family. Thanks State Farm Is grandmother approved!!"
"Grandmother approved!! 🏆That's a real honor for us! Thank you so much for wonderful feedback. We do not take your support lightly! "
Tim Chow
August 13, 2025
"THE SHORT: Finally, an insurance agent who takes the time to explain things to you, looks for best solutions, and makes you feel heard and cared for. There's a reason why Stephanie Chavez's office is rated a solid 4.9 with hundreds of reviews. Restoring faith in the insurance industry, one happy client at a time! I also wanted to share a more detailed account of my experience with Stephanie's office, should it be helpful for anyone looking to work with her. COMMUNICATION & RESPONSIVENESS: I've worked with many insurance agents and their offices between personal and business, with insurance agencies both large and small, and no one has ever come CLOSE to the level of service and communication than Stephanie and her team. When working with large insurance agencies, one of the most common complaints is how difficult it is to speak with a REAL person who can help you. I love working with Stephanie's team because I know I can always reach a real person directly without navigating a huge phone tree. If they are on the other line, they have always called me back within a very timely manner...and that's very important especially if you're managing a claim! They are diligent in their follow up, communicate clearly, takes the time to LISTEN to you and always answers all of my questions so that I am 100% clear on the process and expectations. Insurance can sometimes be difficult and convoluted to navigate, and Stephanie's team makes it so much more manageable. VALUE & SERVICE: At the end of the day, you want an agent who actually provides value in the relationship. Otherwise, what's the point? Since I first became a customer, her office has helped me determine the best way to structure my policies for the most value and savings, and have always taken the time to explain how things work to me, no matter how many questions I had or how long the call took. As a business owner myself, the level of service provided by Stephanie and her team is a prime example of what authentic, genuine customer service should look and feel like. They have a customer for life. SPECIAL SHOUT OUT: Stephanie Larsen – Customer Service @ Stephanie Chavez's office. As a customer, you really want to work with an Agent who makes you feel safe, that you are not going to be taken advantage of by a big insurance company. Stephanie Larsen is an absolute pleasure to work with, and must be protected at all costs. I've had many conversations with her over the years, and despite the many questions I've had, she has always taken the time to make me feel at ease, heard, understood, and cared for. What an angel. Please give her a raise immediately."
"TIM. WOW. 😱 Wish we could nominate this review for a Pulitzer prize! Truly, what an honor! Can't thank you enough for the time and care you took in writing this ❤ What you're describing is exactly what we aim to do everyday, so it's incredibly validating to hear that's been reflected in your experience. (Steph L thanks you for the glowing shout out as well!)"
Patrick Schum
August 12, 2025
"Always had an incredibly pleasant experience working with this team, Couldn’t recommend more!"
"The pleasure is all ours, Patrick! 😊 Thank you for this wonderful review!"
Greta Spanier
August 12, 2025
"Setting up my own insurance for the first time Ernesto was extremely kind and patient with me, excellent customer service!"
"Awesome, Greta! 👏 Making insurance easy and approachable for people is all we want to do 😊 Welcome to our office, and thank you so much for this kind review!"
Courtney New
August 6, 2025
"Have had a wonderful experience since moving my insurance over to Stephanie and her team. They have been responsive, friendly and helpful when exploring different coverage options. Would highly recommend this agency for your personal insurance needs!"
"We're so happy to have you with us, Courtney! Thank you putting your trust in us - it means a lot! 😊 Thank you for the kind words!"
Cat Maura
August 4, 2025
"Stephanie is an absolute pleasure to work with. She’s incredibly knowledgeable, approachable, and genuinely caring. I’ve never experienced this level of support and attention from an insurance agent before—she truly sets the bar high!"
"Cat, I'm so touched by this wonderful review! ❤ We're honored to be able to support you in all things insurance! "
Emiliano Castelazo
August 1, 2025
"The whole team is really nice and super attentive"
"Thank you so much for this kind note, Emiliano! The team appreciates you, too! 😊"
Dorothy Nadeau
July 30, 2025
"I've been with State Farm for decades. i love working with my insurance agent and her staff. This office really cares about their customers."
"Aw, Dorothy! We love working with you too! 🥰 Thank you so much for taking the time to leave this kind review!"
Colton Flint
July 22, 2025
"Stephanie has been incredibly helpful and responsive to questions and walking us through any questions."
"Happy to help, Colton - always! 😄 Thank you for taking the time to write this lovely review, we appreciate you! "
Erika Flowers
July 18, 2025
"Amazing office…. I love everyone I speak too…super helpful. Been with this office for years."
"Erika! 😭 the feeling is mutual! ❤ We're here for you! Thank you the kind words!"
Carlos Bassoco
July 14, 2025
"Great insurance provider never had any issues! This agent rocks would recommend 10/10"
"This made us smile, Carlos! 😁 YOU rock!"
Teri Strey
July 12, 2025
"Helped me find my best fit financially for insurance during a difficult time. Thanks for finding all my alternatives and guiding me me to the right choices for me right now"
"Teri, this is wonderful feedback ❤️ It’s so important to us to have space for these conversations with our customers. Thank you for putting your trust in us - we do not take it for granted! "
Bill Rodes
July 9, 2025
"Stephanie and Jennifer and The team have always been helpful for me. When I have a request, they answer promptly, and help me. Thanks."
"Thank you so much for these kind words, Bill! We appreciate you! "
Chelsie Sanders
July 7, 2025
"I have been with State Farm for a couple of months now. Every time I call in or email Stephanie and the team they are always so kind and answer every question I have in detail. Service is always quick and efficient."
"Chelsea, this is awesome to hear! Thank you for the kind words and for being a fabulous customer! 😊"
La Foi
July 3, 2025
"I’ve received excellent customer service from Stephanie and her team. They’re always ready to assist and help find the coverage that best suits your needs. I highly recommend them for their outstanding support"
"It’s an absolute pleasure, La Foi! 😊 Always happy to help! Thank you for this wonderful review. We appreciate you! "
Cinthia Najera
July 3, 2025
"Everyone at the office has been great. Ernesto was the first to give us a call to requote the auto policy, he was very attentive. Then I had the pleasure of working with Monica who helped send over emailed quotes. And finally I spoke to Stephanie L this morning to finalize the transaction. She was very knowledgeable and tried her best to speak to my mother in Spanish. Very impressed with everyone. I love that I did not have to wait for 1 person to get this taken care of. Everyone was on the same page. Thank You All."
"Wow, Cinthia, you got a whole team effort! 😄 So happy to hear that you and your mother have both had positive experiences. It’s truly a privilege to assist you and your family ❤️ We appreciate your business!"
Damian Borquez
June 26, 2025
"Was helpful and quick, the best"
"High five for 5 stars! 🖐️😎 Thank you, Damian! "