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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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yu nisi

February 20, 2026

5  out of  5
rating by yu nisi
"Stephanie-san helped me with my auto, renter, and umbrella insurance in Scottsdale.
She was very polite and attentive—highly recommend!"
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Frank Borb

February 19, 2026

5  out of  5
rating by Frank Borb
"I spoke spoke to Alex and he secured me a better rate than I was currently getting."
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Julianna Torres

February 13, 2026

5  out of  5
rating by Julianna Torres
"I’ve been working with Monica for years when I need any services from State Farm she on the best at State Farm"
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Yue Peng

February 13, 2026

5  out of  5
rating by Yue Peng
"I recently relocated out of state and needed to update my auto insurance, and Agent Alex Hall made the entire process incredibly smooth. He handled everything efficiently over the phone and followed up with all the detailed documentation via email.

It’s also great that they offer rental insurance as well, and followed up promptly. Having everything in one place makes things so much easier.

Highly recommend working with Alex!"
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Anthony Clark

February 11, 2026

5  out of  5
rating by Anthony Clark
"Stephanie is nice friendly and easy to work with."
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Jerry Scheirer

February 6, 2026

5  out of  5
rating by Jerry Scheirer
"Stephanie's amazing! So easy to work with, helping me to find great coverage options while keeping my price down."
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Jake Cox

February 6, 2026

5  out of  5
rating by Jake Cox
"I just moved back to flagstaff and ended my old renters insurance however it showed on my bill, Stephanie was great was able to answer my question quickly and reassured me that my payment was correct."
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Joe Ward

February 1, 2026

5  out of  5
rating by Joe Ward
"This office is THE BEST in the valley! Stephane L and Ernesto were amazing and they’re so helpful! They’ve helped me with numerous auto and renters insurance inquiries and I cannot recommend this team enough! ⭐️⭐️⭐️⭐️⭐️"
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Miesha Tolliver

January 21, 2026

5  out of  5
rating by Miesha Tolliver
"My agents in Phoenix are always helpful when it comes to managing my auto policy. Every time I call, the whole conversation takes no more than 10–15 minutes, and they always answer all of my questions. On top of that, the policy is very affordable."
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Eugene

January 9, 2026

5  out of  5
rating by Eugene
"Stephanie and her team have been stellar every time I’ve needed to make adjustments to my policy. Top tier customer service and super knowledgeable and helpful. They follow through and care about their customers. Highly recommend!"
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Abriana Lemke

January 8, 2026

5  out of  5
rating by Abriana Lemke
"Stephanie L was great! She was very efficient and professional when helping me! She is my sister’s go-to and now mine!"
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Sonia Detwiler

January 7, 2026

5  out of  5
rating by Sonia Detwiler
"Stephanie helped me with car and life insurance. She made the process quick, easy, and answered all of my questions. Would recommend!"
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Scott

January 2, 2026

5  out of  5
rating by Scott
"Highly recommend! Not only did they come in at lower rates, but very responsive service and my insurance needs are fairly complex and they were highly consultative."
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Casey Fabig

December 25, 2025

5  out of  5
rating by Casey Fabig
"Leticia at Stephanie Chavez State farm Phoenix Az location was really knowledgeable , I am very satisfied with the staff in this office! She not only answered all my questions but was able to give me a fair quote. Thank you"
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Neha Kumari

December 19, 2025

5  out of  5
rating by Neha Kumari
"I had an amazing experience with my car insurance agent Stephanie. She is always professional, knowledgeable and patient in answering all my questions. I highly recommend her to anyone looking for reliable and friendly service."
We responded:
"Neha, I'm so grateful for this feedback! Thank you for such a thoughtful review, it made my day! 🥰"
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Steve Lankenau

December 18, 2025

5  out of  5
rating by Steve Lankenau
"Stephanie's office is quick to respond and they are always quickly willing to resolve any issues that you may have."
We responded:
"We love hearing that this has been your experience, Steve! Thanks so much for the kind words! "
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Christopher Lopez

December 10, 2025

5  out of  5
rating by Christopher Lopez
"Shout out to my agent Stephanie Chavez my State Farm Agent from Phoenix AZ....she is always informing me on changes and always helps me with the best quotes.....5 stars"
We responded:
"Always, Christopher 😊Happy to assist you in any way we can! Thank you for your review!"
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Karen Baker

December 5, 2025

5  out of  5
rating by Karen Baker
"I've had State Farm for a very long time, since I moved to AZ in the late 90s. After my original rep retired, my file was moved to another office, which I wasn't satisfied with. Then my file was moved to Stephanie Chavez's office, & I've been very happy with all the interactions I've had with all of the staff there. Stephanie is so nice! My calls are always either answered or returned promptly, & my questions are always answered, & my needs are met. Highly recommend this office!"
We responded:
"Karen, this is a fantastic endorsement! So happy to hear that we’re giving you quality service. We do not take your business for granted over here! Thank you so much for leaving this glowing rating and review. 🤩"
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Luis Robles

November 18, 2025

5  out of  5
rating by Luis Robles
"Best experience I’ve had with an insurance company good understanding of what you are purchasing thank you so much for all the help Stephanie Chavez"
We responded:
"Thanks for your great review Luis! We are happy to help anytime you need us! Have a great day!"
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Andrew Asher

November 18, 2025

5  out of  5
rating by Andrew Asher
"Great customer service by Stephanie and quick response to adjusting my car and renters insurance!"
We responded:
"We love hearing this, Andrew! Thanks so much for taking the time to leave a review!"
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Sierra Hays

November 14, 2025

5  out of  5
rating by Sierra Hays
"We have been using this branch for our homeowners insurance for the past two years and we recently had to switch policies for a rental property and the experience was smooth and communication was exceptional! Highly recommend!"
We responded:
"Wonderful! So glad we could make things easy for you, Sierra! Thank you so much for sharing! "
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Fardin Arabzadeh

October 8, 2025

5  out of  5
rating by Fardin Arabzadeh
"Stephanie is an exceptional State Farm agent who demonstrates outstanding professionalism and expertise. She takes the time to thoroughly explain coverage options, ensuring her clients fully understand their policies and feel confident in their choices. Her attention to detail, responsiveness, and commitment to providing excellent customer service make her a pleasure to work with. I highly recommend Stephanie to anyone seeking a reliable and knowledgeable insurance professional."
We responded:
"Fardin, this is incredibly thoughtful! I couldn't be happier that your experience has been as you described. That's exactly what we aim to do here. 😊 Thank you for being a customer!"
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Jeremy Conrad

October 4, 2025

5  out of  5
rating by Jeremy Conrad
"Stephanie is always available to help me with any questions or concerns. I appreciate everything she has helped me with over the years. Amazing agent!"
We responded:
"Appreciate you too, Jeremy! 🫶 Always in your corner! Thank you for this kind review, made my day! "
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Tyler Braunschweig

October 3, 2025

5  out of  5
rating by Tyler Braunschweig
"Saved me lots of money and was super helpful"
We responded:
"Cheers to saving money, Tyler! 🍻 That's the best feeling -- for us too! Thank you for the awesome review!"
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Maribel Perez

October 2, 2025

5  out of  5
rating by Maribel Perez
"“Excellent service! The team is always responsive, helpful, and makes everything easy to understand. Highly recommend.”"
We responded:
"Thank you so much, Maribel! Your review made our day! 😄Glad to have you as a customer!"