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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jaime Meza

December 30, 2025

5  out of  5
rating by Jaime Meza
"This agency by far is the best State Farm office is the Valley. Stephanie Larsen has always taken great care of me and answers all my questions and concerns and insures I have a great experience. This office also has a great team and everyone is there to help anytime especially when any of the team members are not in the office. Overall great experience and I would recommend to anyone. I'm located in the Phoenix area so if you need car insurance this is the place. Just added two cars to my policy. Ooo and they insure sxs cars as well huge plus ➕ Thank you"
We responded:
"Thank you so much, Jaime! These are such encouraging words 🥹 we appreciate you!"
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Casey Fabig

December 25, 2025

5  out of  5
rating by Casey Fabig
"Leticia at Stephanie Chavez State farm Phoenix Az location was really knowledgeable , I am very satisfied with the staff in this office! She not only answered all my questions but was able to give me a fair quote. Thank you"
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Clayton Barco

December 20, 2025

5  out of  5
rating by Clayton Barco
"😃"
We responded:
"Thank you for your feedback, Clayton. We're unable to find a record of your experience with our office, but we take concerns seriously and would welcome the opportunity to learn more. Please contact us directly so we can assist - 602-457-3825"
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Neha Kumari

December 19, 2025

5  out of  5
rating by Neha Kumari
"I had an amazing experience with my car insurance agent Stephanie. She is always professional, knowledgeable and patient in answering all my questions. I highly recommend her to anyone looking for reliable and friendly service."
We responded:
"Neha, I'm so grateful for this feedback! Thank you for such a thoughtful review, it made my day! 🥰"
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Steve Lankenau

December 18, 2025

5  out of  5
rating by Steve Lankenau
"Stephanie's office is quick to respond and they are always quickly willing to resolve any issues that you may have."
We responded:
"We love hearing that this has been your experience, Steve! Thanks so much for the kind words! "
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Christopher Lopez

December 10, 2025

5  out of  5
rating by Christopher Lopez
"Shout out to my agent Stephanie Chavez my State Farm Agent from Phoenix AZ....she is always informing me on changes and always helps me with the best quotes.....5 stars"
We responded:
"Always, Christopher 😊Happy to assist you in any way we can! Thank you for your review!"
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Karen Baker

December 5, 2025

5  out of  5
rating by Karen Baker
"I've had State Farm for a very long time, since I moved to AZ in the late 90s. After my original rep retired, my file was moved to another office, which I wasn't satisfied with. Then my file was moved to Stephanie Chavez's office, & I've been very happy with all the interactions I've had with all of the staff there. Stephanie is so nice! My calls are always either answered or returned promptly, & my questions are always answered, & my needs are met. Highly recommend this office!"
We responded:
"Karen, this is a fantastic endorsement! So happy to hear that we’re giving you quality service. We do not take your business for granted over here! Thank you so much for leaving this glowing rating and review. 🤩"
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Josh McCoy

December 4, 2025

5  out of  5
rating by Josh McCoy
"I've worked with Stephanie's office for years now and have always had great service - very quick, always on top of what I need, friendly. I was really in a crunch to start a new business in less than 24 hours and Ernesto really helped me come through making sure I got my liability insurance asap (and checking on the E&O policy as well.) Thanks Stephanie & Ernesto & team!"
We responded:
"So happy everything went smoothly for you, Josh! That's the goal! Love the Ernesto shout out, he is good at what he does for sure! "
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Luis Robles

November 18, 2025

5  out of  5
rating by Luis Robles
"Best experience I’ve had with an insurance company good understanding of what you are purchasing thank you so much for all the help Stephanie Chavez"
We responded:
"Thanks for your great review Luis! We are happy to help anytime you need us! Have a great day!"
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Andrew Asher

November 18, 2025

5  out of  5
rating by Andrew Asher
"Great customer service by Stephanie and quick response to adjusting my car and renters insurance!"
We responded:
"We love hearing this, Andrew! Thanks so much for taking the time to leave a review!"
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Sierra Hays

November 14, 2025

5  out of  5
rating by Sierra Hays
"We have been using this branch for our homeowners insurance for the past two years and we recently had to switch policies for a rental property and the experience was smooth and communication was exceptional! Highly recommend!"
We responded:
"Wonderful! So glad we could make things easy for you, Sierra! Thank you so much for sharing! "
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Fardin Arabzadeh

October 8, 2025

5  out of  5
rating by Fardin Arabzadeh
"Stephanie is an exceptional State Farm agent who demonstrates outstanding professionalism and expertise. She takes the time to thoroughly explain coverage options, ensuring her clients fully understand their policies and feel confident in their choices. Her attention to detail, responsiveness, and commitment to providing excellent customer service make her a pleasure to work with. I highly recommend Stephanie to anyone seeking a reliable and knowledgeable insurance professional."
We responded:
"Fardin, this is incredibly thoughtful! I couldn't be happier that your experience has been as you described. That's exactly what we aim to do here. 😊 Thank you for being a customer!"
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Jeremy Conrad

October 4, 2025

5  out of  5
rating by Jeremy Conrad
"Stephanie is always available to help me with any questions or concerns. I appreciate everything she has helped me with over the years. Amazing agent!"
We responded:
"Appreciate you too, Jeremy! 🫶 Always in your corner! Thank you for this kind review, made my day! "
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Tyler Braunschweig

October 3, 2025

5  out of  5
rating by Tyler Braunschweig
"Saved me lots of money and was super helpful"
We responded:
"Cheers to saving money, Tyler! 🍻 That's the best feeling -- for us too! Thank you for the awesome review!"
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Maribel Perez

October 2, 2025

5  out of  5
rating by Maribel Perez
"“Excellent service! The team is always responsive, helpful, and makes everything easy to understand. Highly recommend.”"
We responded:
"Thank you so much, Maribel! Your review made our day! 😄Glad to have you as a customer!"
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Frank Salaiz

October 1, 2025

5  out of  5
rating by Frank Salaiz
"Super awesome customer service, in Phoenix Arizona"
We responded:
"Happy to help, Frank! ☺️ Thank you for your review! "
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R Campbell

September 29, 2025

5  out of  5
rating by R Campbell
"They have my back they have proven it over and over! I’ve called at the spur of the moment I’ve called with emergencies and every single time they have my back"
We responded:
"We are here for you, Robin! 💪 Great customers like you make it easy. 😊Thank you for being a part of our "neighborhood". "
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Yolanda Hernandez

September 15, 2025

5  out of  5
rating by Yolanda Hernandez
"Stephanie is wonderful n very pleasant professional caring n understanding to my needs. She insured my car's n life insurance policy. Thank you Stephanie."
We responded:
"Yolanda, the pleasure is all mine! It was wonderful getting to know you! So happy to welcome you to our office 😊"
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Rinka Sama

August 28, 2025

5  out of  5
rating by Rinka Sama
"Our first car insurance purchase was an amazing experience! Huge thanks to Stephanie and her outstanding team for delivering truly exceptional service. Shout out to Ernesto—he patiently walked us through every question we had and helped us finalize the policy with care and clarity. Such a great experience overall. If you're looking for auto or personal insurance, we highly recommend this place!"
We responded:
"It was such a pleasure having you and Shuai in the office, Lin! We couldn't be happier to have you as customers 😊 Thank you for this kind review, it means a lot to us! We are here for you! "
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dale paulson

August 25, 2025

5  out of  5
rating by dale paulson
"Stephanie's persistence to find a lower rate saved me the trouble of me having to shop ground. She is diligent, thorough a pleasant ."
We responded:
"It's a privilege to have you as a customer, Dale -- we don't take it lightly! Glad we could find you an option that worked for you. Thank you for putting your trust in us! "
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Clarissa S

August 22, 2025

5  out of  5
rating by Clarissa S
"Stephanie L. Was beyond helpful. I had fudged up on my coverage and she came to the rescue. She spent over 2 hours going over my coverage and trying to find me the best bang for my buck. I cannot recommend more!"
We responded:
"Amazing, Clarissa! That's exactly what we're here for! 😊 It's truly our pleasure. Thank you for this lovely review!"
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Jose Pombo

August 20, 2025

5  out of  5
rating by Jose Pombo
"I have been working with Monica at this agency for just under a year. We have been very happy with the rates and attentiveness, so much so that 3 family members have all switched to working with this agency."
We responded:
"Jose, we are beyond honored that you would recommend us to your family 😭 We do not take that lightly! Thank you for being a customer and thank you for this wonderful review!"
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Joe Ward

August 19, 2025

5  out of  5
rating by Joe Ward
"Monica was absolutely amazing! She handled all of my wife and I’s questions and concerns with the utmost clarity. Highly recommend this entire team! They’ve been so good to us and easy to communicate with. 12/1”"
We responded:
"Thank you for being good to us in return, Joe! This review made our day ☺️"
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Francisco Snachez

August 15, 2025

5  out of  5
rating by Francisco Snachez
"Best place ever I recommend this place."
We responded:
"😎🤘 "
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A Lion

August 15, 2025

5  out of  5
rating by A Lion
"Things have changed and now I have found new friends with finish contracts. Thank you for all you do I give the enrollment process 95/100 i considerate it an honor being protected and living as nothing is more important then family. Thanks State Farm Is grandmother approved!!"
We responded:
"Grandmother approved!! 🏆That's a real honor for us! Thank you so much for wonderful feedback. We do not take your support lightly! "